Overview

We accept returns within 30 days of purchase. After 30 days, we are unable to offer a refund or exchange. To qualify for a return, items must be unused, in their original condition, and in the original packaging.

Non-Returnable Items

Due to the nature of magic — where the secret is the product — magic tricks, magic apparatus, and any magic-related items cannot be returned once purchased. This policy exists to protect the integrity of the art and the experience of every customer.

The following items are non-returnable under any circumstances:

Magic tricks, apparatus, props, accessories, and any magic-related items
Downloaded or digital items
Hazardous materials, flammable liquids, or gases

Proof of Purchase

A receipt or proof of purchase is required to process any return. Do not send items back to the manufacturer.

How to Request a Refund

Email us to request a refund and receive a Return Authorization Number (RA#) before sending anything back. Items returned without an RA# will not be accepted, and no refund will be issued. We will notify you of the approval or rejection of your request.

Approved refunds will be applied to your original payment method within 5–7 business days.

Late or Missing Refunds

If you haven’t received your refund, please take the following steps before contacting us:

Check your bank account
Contact your credit card company — posting can take several business days
Contact your bank — processing times vary

If you have completed all of the above and still have not received your refund, contact us at don@magicandsmiles.com.

Sale Items

Only regular-priced items are eligible for a refund. Sale items are final sale and cannot be refunded.

Exchanges

We replace items only if they arrive defective or damaged. To request an exchange for the same item, email us at don@magicandsmiles.com.

Shipping Returns

Shipping instructions will be provided with your RA#. Return shipping costs are the customer’s responsibility and will be deducted from your refund.

For higher-value items, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.

Delivery Times and Shipping Carriers

For estimated delivery times, see our Shipping Policy. All purchases are also subject to our Terms & Conditions.

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